Effective January 1, 2024
SERVICELINK PRIVACY NOTICE
ServiceLink
(“our,”
“us,” or “we”) respects and is committed to protecting your privacy. This
Privacy Notice explains how we collect, use, and protect personal information,
when and to whom we disclose such information, and the choices you have about
the use and disclosure of that information.
Collection of Personal Information
ServiceLink may collect the following categories of Personal Information:
· contact information (e.g., name, address, phone number, email address);
· demographic information (e.g., date of birth, gender, marital status);
· identity information (e.g. Social Security Number, driver’s license, passport, or other government ID number);
· financial account information (e.g. loan or bank account information);
· geolocation data;
· information about your use of, or interaction with, our or others’ websites, applications or advertisements; and
· other personal information, such as calendar events, necessary to provide products or services to you.
We may collect Personal Information about you from:
· you or your agent;
· your transactions or interactions with ServiceLink, our affiliates, or others;
· third party advertising vendors; and
· consumer reporting agencies and/or governmental entities, either directly from these entities or through others.
Collection of Browsing Information
ServiceLink automatically collects the following types of Browsing Information when you access our website found at svclnk.com, online service, or application from your Internet browser, computer, and/or device:
· Internet Protocol (IP) address and operating system;
· browser version, language, and type;
· domain name system requests; and
· browsing history on our website, such as date and time of your visit to the website, and visits to the pages within our website.
Like most websites, our servers automatically log each visitor to our website and may collect the Browsing Information described above. We use Browsing Information for system administration, troubleshooting, fraud investigation, and to improve our website. Browsing Information generally does not reveal anything personal about you, though if you have created a user account with us and are logged into that account, then we may be able to link certain browsing activity to your user account.
Other Online Specifics
Cookies. When you visit our website, if you consent, a “cookie” may be sent to your computer. A cookie is a small piece of data that is sent to your Internet browser from a web server and stored on your computer’s hard drive. Information gathered using cookies helps us improve your user experience by, for example, helping the website load properly or customizing the display page based on your browser type and user preferences. Cookie information also helps us and our third party advertising vendors provide you with targeted advertisements. You can choose whether or not to accept cookies by using the cookie banners found on our website or changing your Internet browser settings. Be aware that doing so may impair or limit some functionality of the website.
Web Beacons. We use web beacons to determine when and how many times a page has been viewed. This information is used to improve our website.
Do Not Track. Our website responds to “Do Not Track” features enabled through your browser in the following ways. As explained in this notice, we use certain technologies to collect information about your online activities on our websites over time. You can opt out of such tracking on these websites by changing the settings on the cookie banner found on our website. Our website technology also recognizes Global Privacy Control signals through most web browsers.
Links to Other Sites. Our website may contain links to unaffiliated third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend that you read the privacy policy of every website you visit.
Third Party Advertisers. We work with third-party vendors to advertise our products online. These vendors, such as Google and LinkedIn, show our ads on various websites across the internet and use technologies such as cookies, device identifiers, and/or remarketing pixels, to show ads based on certain criteria, including your prior use of our websites or app(s). We will not share information regarding your use of our website or apps with those third-party advertisers if you opt out of such cookie sharing. If you want to manage our use of cookies, use the cookie banner found on our website. To opt out of Google’s use of cookies or device identifiers more broadly, you can adjust your Google Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page found at https://optout.networkadvertising.org/?c=1 or control the use of device identifiers by using your device’s settings. In addition, LinkedIn members can adjust their settings at https://www.linkedin.com/help/linkedin/answer/125463/manage-cookie-preferences?lang=en, while non-members can adjust LinkedIn’s cookie use at https://www.linkedin.com/psettings/guest-controls.
Use of Personal Information
ServiceLink uses Personal Information for these main purposes:
· To provide or advertise products and services to you or your company or in connection with a transaction involving you.
· To improve our products and services.
· To communicate with you about our, our affiliates’, and others’ products and services, jointly or independently.
· To provide reviews and testimonials about our services, with your consent.
When Information Is Disclosed
We may disclose your Personal Information and Browsing Information in the following circumstances:
· to enable us to detect or prevent criminal activity, fraud, material misrepresentation, or nondisclosure;
· to affiliated and nonaffiliated service providers who provide or perform services or functions on our behalf and who agree to use the information only to provide such services or functions;
· to affiliated and nonaffiliated third parties with whom we perform joint marketing, pursuant to an agreement with them to jointly market financial products or services to you;
· to law enforcement or authorities in connection with an investigation, or in response to a subpoena or court order; or
· in the good-faith belief that such disclosure is necessary to comply with legal process or applicable laws, or to protect the rights, property, or safety of ServiceLink, its customers, or the public.
The law does not require your prior authorization and does not allow you to restrict the disclosures described above. Additionally, we may disclose your information to third parties for whom you have given us authorization or consent to make such disclosure. We do not otherwise share your Personal Information or Browsing Information with nonaffiliated third parties, except as required or permitted by law. We may share your Personal Information with affiliates (other companies owned by Fidelity National Financial, Inc. (“FNF”) to directly market to you. Please see “Choices with Your Information” to learn how to restrict that sharing.
We reserve the right to transfer your Personal Information, Browsing Information, and any other information, in connection with the sale or other disposition of all or part of our business and/or assets, or in the event of bankruptcy, reorganization, insolvency, receivership, or an assignment for the benefit of creditors. By submitting Personal Information and/or Browsing Information to us, you expressly agree and consent to the use and/or transfer of the foregoing information in connection with any of the above described proceedings.
Security of Your Information
We maintain physical, electronic, and procedural safeguards to protect your Personal Information.
Retention Periods
Due to the breadth and variety of data collected by ServiceLink, it is not possible for us to provide you with a comprehensive list of timeframes during which we retain each category of Personal Information. ServiceLink retains categories of information as reasonably necessary to satisfy the purpose for which we collect the information. This time period varies depending on the purpose for which we collected the information, the nature and frequency of our interactions and relationship with you, whether we have a legal basis to continue retaining the information, industry practices, the value and sensitivity of the information, and state and federal recordkeeping requirements.
Choices With Your Information
If you do not want us to share your information among our affiliates to directly market to you, you may send an “opt out” request as directed at the end of this Privacy Notice. We do not share your Personal Information with nonaffiliates for their use to direct market to you without your consent.
Whether you submit Personal Information or Browsing Information to us is entirely up to you. If you decide not to submit Personal Information or Browsing Information, we may not be able to provide certain services or products to you.
For California Residents: We will not share your Personal Information or Browsing Information with nonaffiliated third parties, except as permitted by California law. For additional information about your California privacy rights, please visit the “California Privacy” link on our website or call (888) 413-1748.
For Connecticut Residents: For additional information about your Connecticut consumer privacy rights, or to make a consumer privacy request, or to appeal a previous privacy request, please email privacy@fnf.com or call (888) 714-2710.
For Colorado Residents: For additional information about your Colorado consumer privacy rights, or to make a consumer privacy request, or appeal a previous privacy request, please email privacy@fnf.com or call (888) 714-2710.
For Nevada Residents: We are providing this notice pursuant to state law. You may be placed on our internal Do Not Call List by calling FNF Privacy at (888) 714-2710 or by contacting us via the information set forth at the end of this Privacy Notice. For further information concerning Nevada’s telephone solicitation law, you may contact: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: (702) 486-3132; email: aginquiries@ag.state.nv.us.
For Oregon Residents: We will not share your Personal Information or Browsing Information with nonaffiliated third parties for marketing purposes, except after you have been informed by us of such sharing and had an opportunity to indicate that you do not want a disclosure made for marketing purposes.
For Utah Residents: For additional information about your Utah consumer privacy rights, or to make a consumer privacy request, please call (888) 714-2710.
For Vermont Residents: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.
For Virginia Residents: For additional information about your Virginia consumer privacy rights, or to make a consumer privacy request, or appeal a previous privacy request, please visit the following link, Privacy Request, or call (888) 714-2710.
Our website is not intended or designed to attract persons under the age of eighteen (18). We do not collect Personal Information from any person that we know to be under the age of thirteen (13) without permission from a parent or guardian.
Our headquarters is located within the United States. If you reside outside the United States and choose to provide Personal Information or Browsing Information to us, please note that we may transfer that information outside of your country of residence. By providing us with your Personal Information and/or Browsing Information, you consent to our collection, transfer, and use of such information in accordance with this Privacy Notice.
By submitting Personal Information and/or Browsing Information to us, you consent to the collection and use of the information in accordance with this Privacy Notice. We may change this Privacy Notice at any time. The Privacy Notice’s effective date will show the last date changes were made. If you provide information to us following any change of the Privacy Notice, that signifies your assent to and acceptance of the changes to the Privacy Notice.
If you have questions, would like to correct your Personal Information, or want to opt-out of information sharing for affiliate marketing, visit ServiceLink’s Privacy Inquiry Website or contact us by phone at (888) 714-2710 or by mail to:
ServiceLink NLS, LLC
c/o Fidelity National Financial, Inc.
601 Riverside Avenue,
Jacksonville, Florida 32204
Attn: Chief Privacy Officer